They try too hard to impress with appearance, while the flavor and quality is awful. CONS: Food - there is so much waste because of taste and quality especially in the only a la carte restaurant. The ocean water is divine - crystal clear and abundant with life and an ecosystem that you can explore for hours! The hotel grounds are well kept, the pools are lovely, there is fresh cold drinking water available at many sites on the resort. Employees work hard - some are very friendly and helpful, others keep more to themselves but are happy to help if asked. PROS: This is the best beach and ocean location and the main reason we chose this resort. Hotel B Unique is most definitely our preferred property in Cozumel! Thank you, HBU! Although our existing room type wasn’t available when I booed the additional night, Marcela worked magic and we were able to stay in our existing room. We enjoyed our stay so much that we extended and extra night in Cozumel rather than going to Cancun for the airport proximity. The entire property is adults-only, and the ambiance is all about relaxation and romance… exactly what we were wanting. Great bathroom soaps abs products, purifies water in the pitcher in the room, robes/slippers, and nightly turn-down service with the most delicious handmade chocolate. What I really appreciate about the B Unique property are the “small touches”.
The bathroom is modern with a large rainfall shower. The view overlooks the water and infinity pool. The website room pics don’t do the Ocean View Grand King room justice - the space is open with many natural elements. The HBU lobby is bright, breezy, and we were welcomed with a complimentary green juice, made from scratch right before us! We requested early check-in and our request was honored. We arrived to Cozumel after 3 days in Playa Del Carmen. I reached out twice before our trip to the reservations staff and they were always so helpful and prompt to respond, especially Diamela. Everything from beginning to end has been wonderful! I booked online 30+ days in advance and the price was a significant discount. The Westin, we opted to stay with Hotel B Unique - and I’d most definitely make the same decision 1000 times over. As a Marriott Bonvoy member, and after reading the reviews of B Unique vs.
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